When motivational posters just can't seem to do the trick, use coaching not only to reinvigorate your own attitude toward work, but also to increase the performance of your employees. A motivated staff is a happy, healthy, high performing staff. This means increased revenue, not to mention less headaches and a wonderful work environment!
Terri helps business owners and managers motivate their staff in three primary ways:
- Coach the business owner or manager
- Coach the employees individually
- Coach the entire team together
Let's look at each process separately.
Coaching the Business Owner or Manager
The single most important factor when determining how to motivate your staff is whether or not you feel motivated. As the owner or manager of a business with the greatest stake in its success or failure, you have the greatest responsibility to present an energetic and positive attitude to your staff. Misery may love company, but positivity is infectious!
"I was surprised at how quickly we arrived at a good decision. I felt relieved and excited about my next steps."
- Beth G., Executive Recruiter
Terri helps business owners and managers figure out what motivates them and then helps to make sure those factors are present in their work life. The next step is for you, the manager, to do the same with your staff. What motivates each person? This will vary from individual to individual, and some employees will be able to articulate what motivates them while others will not.
Terri also uses her expertise in human behavior to help you determine how to motivate an employee based on your observations of the employee himself. She also teaches business owners how to reinforce good performance without the use of money as a motivating factor.
Coaching the Employee
Sometimes employees don't know what motivates them, and many will simply say, “more money.” For a salaried employee, however, the motivation that comes with a higher paycheck is often fleeting. In fact, many people stick with jobs that leave them unmotivated and unhappy because they can't make the same money elsewhere. Do you want that person working for you? Absolutely not.
Coaching can help employees identify what motivates and fulfills them because employees are sometimes more likely to be open with an outsider than they are with their boss. Through a confidential relationship, Terri can assist employees in determining their individual motivations and then support them in communicating those discoveries to the boss.
Again, the obvious answer is often money, but money is usually not the only motivator and by no means the best. People are motivated by many things such as respect, feeling like they are making a real contribution to the organization, being able to take charge of a project from start to finish, etc. These things will not only have your employees feeling motivated and excited, but they will also be given a sense of fulfillment. An employee who feels fulfilled by their job is worth their weight in gold because the result is not only superior work performance, but also loyalty to the company.
Coaching the Entire Team
Strong relationships and good communication skills are key components in the process of motivating yourself and others. When Terri coaches individual employees and you at the same time, she creates a safe place for everyone to feel good about the organization and you. If there are conflicts in the workplace, Terri facilitates discussion between the employee or employees involved. As leader of the organization, you are also present.
Once conflicts are resolved, the entire team works together to create goals and processes for meeting those goals. Everyone discusses what motivates and excites them in their lives so that these elements can then be incorporated into the work environment. By having the entire team coached in this manner, the stage is set for high work performance to emerge.